Product Overview
This is a how-to book for anyone who wants to become a truly excellent listener. What makes this book special is that it gives you a clear and simple how-to model for listening. No other book we know of spells it out this clearly. Steve Shapiro writes in an entertaining, easy-to-read style, peppered with personal stories to illustrate the power and pitfalls of listening. You can read this 50-page book in an hour and benefit from healthier relationships for a lifetime.
