Hotel and Lodging Management: An Introduction, 2nd Edition

Wiley

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$124.54 - $145.32
Hotel and Lodging Management: An Introduction, 2nd Edition
UPC:
9780471474470
Binding:
Hardcover
Note:
Used books may not include companion materials/CD/Code etc, items in good condition.We ship orders daily and Customer Service is our top priority!
Publication Date:
3/3/2005
Author:
Alan T. Stutts;James F. Wortman
Language:
english
Edition:
2
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Product Overview

Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.

This updated Second Edition presents:

  • New, completely updated chapters on human resources and the sales and marketing departments
  • Up-to-date case studies reflecting the latest management trends and issues
  • Profiles of industry pioneers working at all types of properties, from small motels to five-star hotels
  • New sections on yield management, lodging environments, franchise companies, and management organizations
Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.