Product Overview
The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.
From Conflict to Conciliation: How to Defuse Difficult Situations
Corwin
$46.65 - $81.41
- UPC:
- 9781412979863
- Binding:
- Paperback
- Publication Date:
- 2/3/2010
- Language:
- english
- Edition:
- 1
Brand: Routledge
Dealing With Difficult Parents And With Parents in Difficult Situations
$19.68 - $31.89
Richard S Gallagher
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
$11.39 - $23.88
