Neon Signs of Service

Brand: AZ Press

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$23.24 - $300.00
UPC:
9780971537002
Binding:
Paperback
Note:
Used books may not include companion materials/CD/Code etc, items in good condition.We ship orders daily and Customer Service is our top priority!
Publication Date:
1/5/2002
Author:
Holly Stiel
Language:
english
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Product Overview

A book for anyone who has ever said May I help you. It truly gets to the heart of the matter in customer service.

Written by a former hotel concierge, the author understands the agony and the ecstacy of delivering frontline service firsthand. The philosophies and skills that are presented represent the simple yet profound wisdom that service providers will find valuable and if taken to heart and put into practice they will be life changing.