Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators (Volume 2)

Name: Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators (Volume 2)
Brand: Corwin
Availability: InStock

Corwin

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$16.70 - $43.89

Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators (Volume 2)

UPC:: 9781412913409
Binding:: Paperback
Publication Date:: 2/15/2005
Release Date:: 2/15/2005
Author:: Georgia J. Kosmoski;Dennis R. Pollack
Language:: english
Edition:: 2nd

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Product Overview

Be prepared to manage stressful situations before they happen. The second edition of this best-selling resource provides updated content and uncovers effective strategies for dispelling common sensitive situations.